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Process Background Illustration

Your journey from idea to live product.

A transparent, structured process with no black boxes. You always know what's happening, what's next, and what we need from you.

01Discover02Plan03Design04Build05Launch06Evolve
01

Discover

We listen before we write a single line of code.

A structured kick-off session to understand your business, goals, users, and constraints. We ask the hard questions now so there are no surprises later.

Client provides
  • Business overview and objectives
  • Existing designs or brand assets (if any)
  • Reference sites or products you admire
  • Technical constraints or existing systems
HN delivers
  • Detailed discovery notes and requirement summary
  • Clarifying questions resolved
  • Preliminary project scope document
Communication

Video call (60โ€“90 min) + shared discovery document.

Handoff

Signed scope of work and project brief.

02

Plan

A clear roadmap before any design or development begins.

We translate the discovery into a concrete plan โ€” architecture decisions, feature list, technology choices, timeline, and milestones. No ambiguity, no moving targets.

Client provides
  • Feedback on the draft project plan
  • Prioritised feature list (must-have vs. nice-to-have)
  • Budget confirmation
  • Access to any existing systems or APIs
HN delivers
  • Full project plan with milestones and deadlines
  • Technology stack recommendation with rationale
  • Data and architecture diagram
  • Risk register and mitigation notes
Communication

Async via shared doc + one review call.

Handoff

Approved project plan. Development contract signed.

03

Design

Interfaces built for real users, not for portfolio screenshots.

UI/UX design that solves actual problems. We work in Figma with a component-first approach โ€” building a design system that scales alongside the product.

Client provides
  • Brand guidelines, logo, and colour palette
  • Content and copy for key pages
  • Feedback on each design round (max 2 revision cycles)
HN delivers
  • Figma file with all screens and states
  • Design system (components, tokens, typography)
  • Mobile-responsive layouts
  • Developer-ready annotated specs
Communication

Weekly design review calls + Figma comments.

Handoff

Approved Figma file. Design system exported.

04

Build

Clean code, tested features, no shortcuts.

The main development phase. We work in short sprints, ship working features to a staging environment, and keep you updated weekly. No black-box development.

Client provides
  • Content, copy, and media assets
  • Third-party API credentials (payment gateway, etc.)
  • Prompt feedback on staging previews
HN delivers
  • Working application deployed to staging
  • Weekly progress updates with demo links
  • Git repository with clean commit history
  • Automated tests for critical user flows
Communication

Weekly update + async Slack/WhatsApp channel.

Handoff

Staging URL with all features complete and tested.

05

Launch

A smooth go-live, not a stressful one.

Production deployment with pre-flight checks, DNS configuration, performance validation, and monitoring setup. We stay on-call for 72 hours post-launch.

Client provides
  • Domain access and hosting credentials
  • Final content sign-off
  • Confirmation of launch timing
HN delivers
  • Production deployment with zero downtime
  • SSL certificates and DNS configuration
  • Uptime and error monitoring configured
  • SEO and performance audit post-launch
  • 72-hour on-call support window
Communication

Daily check-ins during launch week.

Handoff

Live product. Full codebase and credentials handed over.

06

Evolve

A launch is a beginning, not an end.

Ongoing support, performance monitoring, and feature development. We offer monthly retainers for clients who want a long-term engineering partner, not a one-time vendor.

Client provides
  • Feature requests and feedback
  • Monthly retainer (if ongoing support selected)
HN delivers
  • Bug fixes and security patches
  • Monthly performance and Lighthouse reports
  • New feature development within retainer hours
  • Quarterly product review and roadmap planning
Communication

Dedicated Slack/WhatsApp channel. Monthly video review.

Handoff

Ongoing โ€” the product grows with your business.

Process FAQs.

How long does a typical project take?

Most projects fall between 4โ€“12 weeks depending on scope. A simple website: 3โ€“4 weeks. A full SaaS platform: 10โ€“16 weeks. We give you a precise timeline in the Plan phase before any work begins.

How do we communicate during the project?

You get a dedicated Slack or WhatsApp channel with direct access to Het and Neel โ€” not an account manager. Expect weekly written updates, milestone demos, and prompt responses to questions.

What do you need from us to get started?

A brief describing what you want to build, any existing brand assets, and a rough sense of your budget and timeline. We handle everything from there.

Do you work on fixed price or time & materials?

Primarily fixed price for defined scopes โ€” you know the cost upfront. For evolving products and ongoing retainers, we use a monthly time-and-materials model.

Ready to start Step 01?

The Discover call is free and takes 60 minutes. Come with your idea โ€” we'll handle the rest.